Privacy Policy
Last updated: June 2026
Introduction
This cookie policy explains how Second Chapter (a trading name of Expertly Human Limited) uses cookies and similar technologies on our website at secondchapter.co.uk.
Our website is hosted on Squarespace. Some cookies are set by Squarespace as part of the hosting infrastructure; others may be set by third-party tools we use. This policy explains what each category of cookie does and what choices you have.
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners about how visitors use their sites.
Cookies are not harmful and do not give us access to your device or any information on it beyond what the cookie itself contains.
2. What cookies does this website use?
Strictly necessary cookies
These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as filling in a form. Without these cookies, parts of the site would not work.
Squarespace sets strictly necessary cookies to maintain basic site functionality, security, and session management. These do not require your consent.
Analytics cookies
These cookies help us understand how visitors interact with our website, for example which pages are visited most often and whether visitors encounter any errors. This information is aggregated and anonymous.
Squarespace Analytics: Squarespace collects anonymised visitor data to provide us with basic site statistics. No personally identifiable information is collected through these cookies.
We will only place analytics cookies on your device with your consent.
Third-party cookies
Where we embed third-party functionality on our site, for example a booking tool powered by Google Workspace, that third party may set its own cookies. These cookies are governed by the third party's own privacy and cookie policies. We recommend reviewing:
Google's Privacy Policy: policies.google.com/privacy
Squarespace's Cookie Policy: squarespace.com/privacy
3. How to manage cookies
When you first visit our website, you will be shown a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking all cookies may affect the functionality of this website and others you visit. Guidance on managing cookies in common browsers:
Google Chrome: support.google.com/chrome/answer/95647
Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Microsoft Edge: support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
4. Changes to this policy
We may update this cookie policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.
5. Contact us
If you have any questions about our use of cookies, please contact:
Kate Lloyd
Expertly Human Limited (trading as Second Chapter)
29-31 High Street, Fordingbridge, Hampshire, SP6 1AS